- 60-Day Money-Back Guarantee
We stand by our products and offer a 60-day return and exchange service from the date of purchase.
Conditions: For effective results, we recommend following our usage guidelines for at least one month. Returns requested before this period will be invalid.
Note: All returns require prior authorization and must be in pristine condition with original packaging and accessories.
- 100% Full Refund
Contact us at sales@powercure.com if you receive damaged, defective, or incorrect items. Return shipping costs are covered, and we do not charge return fees.
- Return & Refund Process
Contact sales@powercure.com with your order details and reason for return. Our team will respond within 48 hours.
Return the product in its original packaging and condition to the provided address.
Receive a refund notification email upon receipt of the return. Funds will be returned within 10-15 business days.
Note: We are not liable for lost packages during return and will not refund in such cases.
- Unacceptable Return Conditions
Missing or damaged original product/accessories, physically damaged products, stains, or orders placed over 60 days ago.
- 1-Year Warranty Policy
We offer a 1-year warranty from the purchase date. Contact us for defects within this period.
Note: Warranty does not cover appearance changes or damage from accidents, misuse, or opening the device. Damage from personal misuse is not eligible.